Privacy policy
This Privacy Policy describes how Path Pharm ("we", "us", "our") collects, uses, and discloses your personal information when you visit or make a purchase from shop.pathpharm.com or otherwise communicate with us (the "Services"). "You" means any user of the Services, whether a customer, website visitor, or other individual whose information we collect.
By using the Services, you agree to the collection, use, and disclosure of your information as described here.
Information we collect
- Contact details such as your name, address, phone number, and email.
- Order information such as billing/shipping address, payment confirmation, email, and phone number.
- Account information such as username and password.
- Shopping activity such as items you view or add to your cart.
- Customer support information you include when you contact us.
- Usage data collected automatically through cookies and similar technologies (device, browser, IP address, and how you interact with our site).
- Information from third parties who support our store, such as Shopify and our payment processors.
How we use your information
To provide and fulfill orders; create and manage your account; arrange shipping, returns, and exchanges; communicate with you and provide support; send marketing communications where you've consented; run analytics to improve our store; and detect and prevent fraud or misuse.
How we disclose information
We share personal information with vendors and service providers who work on our behalf (e.g., payment processing, fulfillment, shipping, analytics, customer support, cloud hosting), with business and marketing partners (including Shopify), where you direct or consent, and where required to comply with the law or protect our rights. We do not sell your personal information.
Cookies
We use cookies to operate and improve the site, remember your preferences, and run analytics. Most browsers accept cookies by default; you can adjust your browser settings to remove or reject them, though some features may not work properly as a result. For details on Shopify's cookies, see shopify.com/legal/cookies.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to restrict or object to processing, and to withdraw consent. To exercise any of these rights, contact us using the details below. You can unsubscribe from marketing emails at any time using the link in those emails.
Children
The Services are not intended for children, and we do not knowingly collect personal information from children.
Retention & security
We retain personal information as long as needed to provide the Services, comply with legal obligations, and resolve disputes. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International transfers
We may process and store your information outside your country of residence, including in the United States, with appropriate safeguards where required.
Changes
We may update this Privacy Policy from time to time and will post the revised version with an updated date.
Contact
Questions or requests: email support@pathpharm.com